Call Center Agent – Johannesburg, South Africa
📍 Location: Johannesburg, ZA
🕒 Employment Type: Full-Time
🏢 Department: Operations
Join Our Dynamic Team at REDIAL BPO!
Are you passionate about delivering excellent customer service and communication? We’re looking for enthusiastic, reliable, and motivated Call Center Agents to join our growing team in South Africa. This is your opportunity to become part of a professional, supportive environment that rewards dedication and promotes personal and career growth.
What We Offer:
✅ Competitive Remuneration & Benefits – Earn a market-related salary and enjoy additional incentives.
🏅 Recognition Programs – Your hard work won’t go unnoticed; we celebrate and reward excellence!
📈 Professional Growth Opportunities – Gain skills and build a solid career in the customer service industry.
🎉 Positive Work Environment – Collaborate with a friendly, energetic, and goal-driven team.
Basic Requirements:
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💻 Basic Computer Skills (Typing speed: 30 words per minute minimum)
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🗣️ Fluent Conversational English (Level B2 or higher)
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🪪 Valid Legal Documentation to work in South Africa
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☎️ Previous Call Center Experience (preferred but not mandatory for exceptional candidates)
About the Role:
As a Call Center Agent, you will:
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Handle inbound and outbound customer calls professionally.
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Provide accurate information and resolve customer queries efficiently.
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Maintain a positive, helpful, and empathetic attitude during every interaction.
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Update and manage customer data accurately on our systems.
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Collaborate with team members and supervisors to meet performance goals.
Equal Opportunity Employer
REDIAL BPO values diversity and inclusion. All suitably qualified applicants will be considered based on merit—without discrimination on the basis of race, gender, age, disability, religion, or any other protected characteristic.
🚫 Important Notice:
REDIAL BPO will never request any form of payment for applications, interviews, or job placements. If anyone contacts you claiming otherwise, please treat it as fraudulent and report it immediately.
💼 How to Apply:
Click “Apply to Position”, or submit your application directly using your Indeed Resume or LinkedIn Profile.
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